Ross Zhang
About Ross Zhang
Ross Zhang is the Senior Manager of National Leads and Offers, Sales Strategy and Implementation at CIBC, with over 19 years of experience in client acquisition and revenue growth.
Current Position at CIBC
Ross Zhang is the Senior Manager for National Leads and Offers in the Sales Strategy and Implementation division at CIBC. He has been with the company for over 19 years, contributing to the development of sales strategies and campaigns across various channels such as Banking Centres, Contact Centres, Digital platforms, and Mobile Advisers. His extensive experience in this role involves driving new client acquisition and revenue growth.
Previous Roles
Before joining CIBC, Ross Zhang worked at Technion Communications as a Supervisor from 2002 to 2004. Prior to that, he served as a Supervisor at TeleTech Communications from 2000 to 2002. Ross also gained experience as a Special Project Manager at Shenyang Machinery and Equipment Import and Export Corp. in Shenyang, Liaoning, China, from 1999 to 2000.
Education and Academic Background
Ross Zhang studied at Shenyang University, where he earned a Bachelor of Arts (B.A.) degree. His academic achievements have provided a solid foundation for his career in sales strategy and implementation.
Sales Campaign Implementation
Ross Zhang has been instrumental in implementing sales campaigns across multiple channels at CIBC. His work spans Banking Centres, Contact Centres, Digital interfaces, and Mobile Advisers, ensuring a comprehensive approach to client acquisition and revenue enhancement.
Experience in National Leads and Offers
With over 19 years of experience, Ross Zhang has specialized in developing national leads and offers at CIBC. His role has significantly contributed to the bank's efforts in driving new client acquisition and growing its revenue streams.