Rousselle, Nathalie
About Rousselle, Nathalie
Nathalie Rousselle is the Conseillère Principale, Efficacité De L'entreprise at CIBC, with a career spanning various roles since 1991.
Current Role at CIBC
Nathalie Rousselle currently serves as the Conseillère Principale in Efficacité De L'entreprise at CIBC. Since 2014, she has been dedicated to improving operational efficiency across banking centers in the Eastern Canada region, particularly focusing on Quebec. Her role emphasizes coaching and assisting banking centers by fostering partnerships and disseminating knowledge.
Previous Positions at CIBC
Nathalie Rousselle has held several key positions at CIBC over her extensive career. Between 2009 and 2014, she served as Directrice de centre bancaire de district in Estrie et Sud du Québec. Prior to that, she was a Consultante Programmes de formation in the Région de Montréal from 2005 to 2009. Her career at CIBC began in 1991 as a customer service representative on the South Shore, and she progressively advanced to positions such as Director of Customer Service and Supervisor of Cash at the main banking center in Montreal.
Career Beginnings and Progression
Nathalie Rousselle began her career at CIBC in August 1991 as a customer service representative on the South Shore. Her career trajectory included roles such as Supervisor of Cash at the main banking center in Montreal and Director of Customer Service for two banking centers. In 1999, she was appointed as Director of Customer Service within the Imperial Service at CIBC. By 2002, she had taken on responsibilities in sales and service for the Eastern region, emphasizing operational efficiency.
Recognition and Awards
Nathalie Rousselle was nominated for four consecutive quarters in the CIBC Excellence Program in 2000, which culminated in her winning the prestigious annual Excellence Award that same year. This recognition highlights her commitment and exceptional performance in her roles at CIBC.