Roxana Nasiri
About Roxana Nasiri
Roxana Nasiri is a Customer Service Representative at CIBC with a background in financial analysis and customer service roles across various industries.
Current Role at CIBC
Roxana Nasiri is currently employed at CIBC as a Customer Service Representative. She began her role in 2020. CIBC is one of Canada's leading financial institutions, and in her capacity as a Customer Service Representative, Roxana engages directly with clients to address inquiries, provide financial guidance, and ensure customer satisfaction.
Previous Experience at ConfiDentist Group Corp.
In 2020, Roxana Nasiri worked at ConfiDentist Group Corp. as a Customer Service Representative for a duration of four months in Toronto, Ontario, Canada. During her tenure, she was responsible for managing client interactions and ensuring a high level of customer service within a dental services context.
Previous Experience at Roots
Roxana Nasiri was employed at Roots as a Cashier/Sales Associate from 2019 to 2020 for five months. Based in Toronto, Ontario, Canada, her responsibilities included handling sales transactions, providing customer support, and maintaining store operations to enhance the shopping experience.
Previous Experience at Assister.Ai
Roxana worked at Assister.Ai as a Customer Service Representative from 2018 to 2019, covering a period of five months in the Greater Toronto Area. In this role, she provided assistance and support to clients, addressing their concerns and ensuring the efficient resolution of issues.
Education and Academic Background
Roxana Nasiri holds a Master of Science (MSc) in Financial Engineering and Risk Management from Shahid Ashrafi Esfahani University, where she studied from 2014 to 2016. Additionally, she earned a Bachelor's degree in Business Administration and Management, General from SheikhBahaeei University, completing her studies from 2009 to 2013.