Sachin M.
About Sachin M.
Sachin M. is a Sr. QA Manager, CRM at CIBC in Toronto, Ontario, Canada, with extensive experience in quality assurance and project management roles at various companies including Cognizant, Arisoft Inc, and IBM.
Current Role at CIBC
Sachin M. is serving as the Senior QA Manager for CRM at the Canadian Imperial Bank of Commerce (CIBC) since 2021. Based in Toronto, Ontario, Canada, his role likely includes overseeing quality assurance processes for customer relationship management systems, ensuring the integrity and reliability of CRM software solutions used by the bank.
Previous Experience at Cognizant
Before joining CIBC, Sachin M. worked at Cognizant as a Salesforce QA Manager from 2020 to 2021, for 11 months. In this role, based in Brampton, Ontario, Canada, he would have been responsible for managing the quality assurance of Salesforce implementations, ensuring that they met client requirements and adhered to the highest standards of software quality.
Career at IBM
Sachin M. has had a significant career at IBM, holding various positions from 2003 to 2018. He started as a Siebel Test Engineer, progressed to become a Siebel Support Engineer, Test Lead, and eventually the Test Project Manager/Scrum Master. Across these roles, which spanned locations in the USA and India, he gained comprehensive experience in software testing, project management, and agile methodologies.
Educational Background
Sachin M. holds a Master of Computer Applications (MCA) from Guru Gobind Singh Indraprastha University, where he studied Software Engineering from 2000 to 2003. Prior to that, he completed his Bachelor of Science (Hons) in Electronics from Delhi University between 1997 and 2000. His early education was completed at Delhi Public School Noida.