Sahar A
About Sahar A
Sahar A is an Account Manager and Credit Counselor at CIBC in Toronto, Ontario, with over five years of customer service experience and proficiency in English, Turkish, and Farsi.
Title
Sahar A holds the position of Account Manager and Credit Counselor at CIBC, based in Toronto, Ontario, Canada.
Professional Experience at CIBC
Sahar A has been working at CIBC as an Account Manager since 2022. In this role, she handles high-value, at-risk accounts and focuses on negotiating amicable solutions. Additionally, she has been serving as a Credit Counselor since 2021, utilizing her knowledge of debt litigation, Canadian privacy, and collection laws to assist clients.
Customer Service Background
Sahar A has over five years of experience in customer service roles. She has worked at Summerhill Market, Ambrosia Natural Foods, and Coppa's Fresh Market in various customer service capacities. Her responsibilities included addressing community needs and providing excellent service to customers.
Education and Certifications
Sahar A studied Project Management and achieved certificates from Google and Coursera in 2022. She also attended Seneca College for General Arts from 2020 to 2021, and Bette Stephenson Center for Learning. Additionally, she completed her high school education at Fayaz Bakhsh High School in Tehran, where she studied human science and achieved a literature degree.
Multilingual Abilities
Sahar A is fluent in three languages: English, Turkish, and Farsi. This multilingual capability allows her to effectively communicate with a diverse range of clients and colleagues.