Saira Sehmi
About Saira Sehmi
Saira Sehmi is a Financial Services Representative II at CIBC in Whitby, Ontario, with extensive experience in customer service and financial roles across various institutions.
Title
Saira Sehmi currently holds the position of Financial Services Representative II at CIBC in Whitby, Ontario, Canada. She has been associated with the company since 2017.
Work Experience at CIBC
Before her current role as a Financial Services Representative II, Saira worked at CIBC as a Customer Service Representative and Head Teller from 2011 to 2017 in Oshawa, Ontario. During this time, she accumulated six years of extensive experience in customer service and financial operations.
Previous Employment History
Saira has held several positions in the financial and service sectors. She worked at Aditya Birla Minacs as a Quality Contact Assessor from 2004 to 2008 and served as a Management Review Member from 1995 to 2004 in Oshawa, Ontario. Earlier in her career, she was a Customer Service Representative at Toronto Dominion Bank from 1994 to 1999 and an Assistant Branch Manager/Customer Service Representative at the Bank of Montreal from 1990 to 1992 in Toronto, Canada Area.
Education and Qualifications
Saira Sehmi studied at Trillium College, where she achieved Honours in Pharmacy Assistant in 2010. Additionally, she attended Centennial College, earning a qualification in Accounting and Business/Management from 1982 to 1984.
Achievements at CIBC
Saira received the CIBC Award of Excellence for her sales referrals consistently from 2013 through 2016. She ranked in the top first quartile nationally for CSR Successful Client Introductions & Matched Pop-ups during 2015-2016. Moreover, she exceeded her job expectations for four consecutive fiscal years from 2013 to 2016.
Skills and Software Proficiency
Saira is proficient in performing gap analysis to understand client issues and offer tailored advice. She is skilled in using a wide range of computer software, including Microsoft Office, Lotus Notes 4.5, Outlook, CBFE, COINS, ECIF, Siebel, and Witness.