Sammy Najm
About Sammy Najm
Sammy Najm is a Senior Bilingual Business Officer at CIBC in Toronto, Ontario, Canada, with a background in international business and experience in both the private and public sectors.
Title: Senior Bilingual Business Officer
Sammy Najm is currently serving as the Senior Bilingual Business Officer at CIBC in Toronto, Ontario, Canada. He has been with CIBC since 2020 in this role, where he oversees critical business operations and provides bilingual support. His responsibilities include managing workflows, supporting project deliverables, and ensuring efficient team communication.
Professional Experience at CIBC
Before becoming the Senior Bilingual Business Officer at CIBC, Sammy Najm worked as a Business Support Officer - Bilingual for four months in 2020. During his tenure, he played a significant role in enhancing team communication and project alignment, leading twice-weekly touch-point meetings. His expertise in retail lending procedures and data analysis contributed to improved decision-making processes within the organization.
Experience at Canada Revenue Agency
Between 2018 and 2020, Sammy Najm held the position of Compensation Advisor at the Canada Revenue Agency in Ottawa, Ontario, Canada. Over this two-year period, he was primarily responsible for advising on compensation matters, enhancing workflow efficiency, and providing technical support to the team. His tenure at the Agency helped him develop a strong foundation in HR-related functions and inter-departmental communication.
Education: Telfer School of Management
Sammy Najm completed his education at the Telfer School of Management at the University of Ottawa, earning an Honours Bachelor of Commerce (B.Com.) in International Business from 2016 to 2020. During this four-year period, he gained comprehensive knowledge in international business practices and commercial strategies.
Educational Background at Strathclyde Business School
Sammy Najm also pursued additional studies at Strathclyde Business School, participating in an international exchange program and studying Commerce. Although the exact timeframe for this education isn't clearly defined, this experience contributed valuable insights and a global perspective to his business acumen.
Achievements in Business Operations
As a Senior Bilingual Business Officer at CIBC, Sammy Najm has achieved significant milestones, including managing a 30% year-over-year increase in RRSP applications by streamlining workflows. He acts as a key subject matter expert in retail lending, supports decision-making with data analysis, and oversees up to 20 team members by providing coaching and technical assistance. His efforts have been instrumental in improving inter-departmental communication and eliminating operational silos within the organization.