Sandra Southwood
About Sandra Southwood
Sandra Southwood is a Frontline Specialist in Retail Banking at CIBC with over 17 years of experience. She has a diverse background, including roles at BMO Financial Group and various educational achievements in legal and immigration fields.
Title at CIBC
Sandra Southwood serves as a Frontline Specialist in Retail Banking at CIBC. She has held this role since 2006, amassing over 17 years of experience. Her responsibilities include engaging directly with customers and handling various banking transactions and inquiries. This role emphasizes her expertise in customer service within the retail banking sector.
Previous Experience at BMO Financial Group
Before her current role at CIBC, Sandra Southwood worked at BMO Financial Group as a Direct Banking Manager. She held this role from 1996 to 2006, spanning a decade in the Toronto, Canada area. Her tenure at BMO encompassed managing direct banking operations, highlighting her proficiency in the field.
Educational Background in Legal Studies
Sandra's educational background includes specialized training in legal studies. She studied at Shaw College, where she obtained a Legal Secretary qualification from 1993 to 1994. Prior to that, she completed a Legal Assistant program at Richmond School of Commerce from 1992 to 1993. This education equipped her with foundational legal knowledge, which complements her banking career.
Licensed Immigration Consultant Studies
In 2020, Sandra studied to become a Licensed Immigration Consultant at AOLCC. Although not yet fully licensed, she spent 11 months working towards this certification. This endeavor demonstrates her commitment to expanding her professional qualifications and exploring diverse career paths.
Advocacy and Commitment to Workplace Change
Sandra Southwood advocates for employee rights and embraces change in the workplace. Her dedication to these principles is reflected in her interactions with colleagues and her proactive approach to workplace dynamics. Her commitment to improving work environments underscores her leadership qualities.