Sanjeev Kumar
About Sanjeev Kumar
Sanjeev Kumar is a Financial Services Representative at CIBC with extensive experience in financial and IT service industries.
Current Role at CIBC
Sanjeev Kumar is a Financial Services Representative at CIBC, a position he has held since 2019. Based in Vancouver, Canada, he focuses on promoting product value and enhancing product positioning to improve profitability. His responsibilities include interacting with clients, providing financial advice, and helping customers achieve their financial goals.
Previous Role at Nordia Inc.
In 2018, Sanjeev Kumar worked at Nordia Inc. as a Retention Specialist for nine months in Nanaimo, British Columbia. During his tenure, he specialized in retaining customers by addressing their concerns and offering solutions designed to enhance customer satisfaction. His role involved understanding customer needs and tailoring communications to maintain customer loyalty.
Experience at IDBI Bank
Sanjeev Kumar held multiple roles at IDBI Bank in India. From 2013 to 2018, he served as an IT Manager, focusing on technological innovations and operational excellence. Earlier, from 2011 to 2013, he worked as a Credit Specialist & Relationship Officer. His responsibilities included assessing credit risk, managing relationships with clients, and ensuring the seamless operation of IT systems.
Educational Background
Sanjeev Kumar earned a Master of Business Administration (MBA) in General Management from Sikkim Manipal University - Distance Education in 2014. Earlier, he completed a Bachelor of Engineering (BE) in Computer Science from Dr. Bhimrao Ambedkar University in 2005. His educational background provides a strong foundation in both business and technical disciplines.
Skills in Project Management and Testing
Sanjeev Kumar has demonstrated expertise in leading strategic initiatives in both the financial and IT service industries. He is skilled in conducting multiple levels of testing, including functional, regression, and user acceptance testing. He utilizes JIRA and Confluence for tracking and documenting user stories, creating use cases, and ensuring software is delivered with zero severity defects.
Business and Technical Liaison Expertise
Sanjeev Kumar has a broad array of leadership skills, particularly in managing product life cycles. He excels in liaising between business and technical personnel to ensure a mutual understanding of processes and applications, which helps in delivering outstanding results and operational excellence.