Santosh Kumar K.
About Santosh Kumar K.
Santosh Kumar K. is a Fraud Analyst at CIBC with previous experience as a Customer Service Representative at Zedd Customer Solutions Inc. and a Mortgage Specialist at HSBC Electronic Processing India Private Limited.
Current Role at CIBC
Santosh Kumar K. is currently employed as a Fraud Analyst at CIBC since 2020. He plays a key role in identifying and mitigating fraud risks, ensuring the security and integrity of financial transactions within the organisation.
Previous Experience at Zedd Customer Solutions Inc.
Before joining CIBC, Santosh worked at Zedd Customer Solutions Inc. from 2018 to 2019 as a Customer Service Representative. In this role, he was responsible for addressing customer inquiries, resolving issues, and providing high-quality customer service.
Role at HSBC Electronic Processing India Private Limited
From 2011 to 2017, Santosh was a Mortgage Specialist at HSBC Electronic Processing India Private Limited in Hyderabad Area, India. His responsibilities included managing mortgage processing, ensuring compliance with regulatory standards, and facilitating smooth loan approvals for clients.
Short Tenure at Dell
In 2011, Santosh briefly worked as a Process Expert at Dell in Hyderabad, Telangana, India, for six months. During this time, he focused on optimizing business processes and improving operational efficiency.
Educational Background
Santosh Kumar K. earned a Bachelor's degree in Business/Commerce, General, from Osmania University. His education laid the foundation for his roles in various sectors including customer service, mortgage processing, and fraud analysis.