Sapna Dean
About Sapna Dean
Sapna Dean is a Credit and Dispute Representative at CIBC in Toronto, Ontario, Canada, with a background in office administration and branch sales.
Title
Sapna Dean is currently employed as a Credit and Dispute Representative at CIBC, based in Toronto, Ontario, Canada.
Current Position at CIBC
Sapna Dean has been working at CIBC as a Credit and Dispute Representative since 2020. Her responsibilities include handling credit disputes and managing fraud cases, showcasing her expertise in resolving complex account issues. Sapna contributes to safeguarding customer accounts through her diligence and professional approach.
Previous Experience at Janus Academy
Before joining CIBC, Sapna Dean worked at Janus Academy as an Office Administrator from 2017 to 2019 in Ludhiana, Punjab. In this role, she managed administrative tasks and resolved office disputes, leveraging her organizational skills to maintain smooth operational flow within the institution.
Branch Sales Officer at HDFC Bank
Sapna Dean served as a Branch Sales Officer at HDFC Bank from 2015 to 2017 in Ludhiana. During this period, she focused on customer account management and sales, where she developed crucial skills in customer service and sales strategies. Her contributions aided in enhancing the bank's client relations and sales performance.
Education and Expertise
Sapna Dean holds a Master of Business Administration (MBA) in Accounting and Finance from AMITY University Gurgaon, completed between 2013 and 2015. This educational background underpins her proficiency in financial management and business administration. Additionally, she completed her schooling at St Thomas Sen Sec School, attending from 1997 to 2009.