Sarbjit( Sabby) Jaswal
About Sarbjit( Sabby) Jaswal
Sarbjit (Sabby) Jaswal is a Quality Assurance Analyst at CIBC with extensive experience in the Canadian credit and collections industry.
Current Role at CIBC
Sarbjit (Sabby) Jaswal currently works as a Quality Assurance Analyst at CIBC. He has been with CIBC since 2019, contributing to the Toronto, Canada Area. His role involves ensuring the quality of processes and services, with an emphasis on delivering optimal results through meticulous analysis and thorough documentation.
Previous Experience in Credit Counseling
Before his current role, Sarbjit worked at CIBC as a Credit Counselor (HVAR/Pre-OA) from 2016 to 2019. In this role, he focused on providing customized credit solutions and assisting clients in managing their credit effectively. He utilized his experience and skills to offer guidance on credit management, focusing on a 'First time right' approach to problem-solving.
Background in Credit and Collections
Sarbjit's career in the credit and collections industry spans over 8 years. Prior to his roles at CIBC, he was employed at Allied Global as a Credit and Collections Specialist from 2007 to 2016, and at Total Credit Recovery Limited as a Trace and Collections Officer from 2006 to 2007. His responsibilities in these roles included managing collections, tracing defaults, and developing effective recovery strategies.
Education and Certifications
Sarbjit studied Dental Assisting/Assistant at Ontario College of Trades, where he achieved the HARP (Healing Arts Radiation Protection) certification in 2006. Additionally, he completed his Senior Secondary School education at MGN Public School in Jalandhar, Punjab, India, from 1983 to 1987. His diverse educational background has contributed to his strong analytical and organizational skills.
Skills and Expertise
Sarbjit Jaswal is known for his excellent organizational, analytical, and communication skills. He focuses on exceeding customer and business expectations through effective problem-solving. With a 'First time right' methodology, he designs customized credit solutions tailored to individual needs, ensuring efficient and effective credit management.