Sarina He
About Sarina He
Sarina He is the Manager of Client Experience Analytics & Insights at CIBC in Toronto, Ontario, Canada, with a strong background in data visualization, SQL, and Microsoft Office applications.
CIBC Manager, Client Experience Analytics & Insights
Sarina He has been serving as the Manager, Client Experience Analytics & Insights at CIBC since 2021. In this role, she is based in Toronto, Ontario, Canada. Her responsibilities include overseeing client experience through the application of analytical and insights methods. She leverages her extensive experience in analytics to better understand and improve client interactions with CIBC services.
Consultant, Business Effectiveness at CIBC
From 2018 to 2021, Sarina He worked as a Consultant in Business Effectiveness within the Corporate Services Analysis department at CIBC in Toronto, Ontario, Canada. During her three-year tenure, she was involved in conducting analyses that improved the effectiveness of business operations. Her work contributed to optimizing corporate services by aligning them more closely with business objectives.
Consultant, People Analytics at CIBC
In the period from 2017 to 2018, Sarina held the position of Consultant, People Analytics and Insights within the Human Resources department at CIBC. During this year-long role, she focused on utilizing people analytics to provide insights that enhanced HR strategies and initiatives. Her data-driven approach helped improve employee-related decision-making processes within the organization.
Senior Analyst, Workforce Planning and Analytics at CIBC
From 2013 to 2016, Sarina He was a Senior Analyst in Workforce Planning and Analytics within the Human Resources department at CIBC. Across her three-year involvement, she was responsible for analyzing workforce data to support planning efforts. Her expertise contributed to better forecasting and strategic workforce management decisions.
Education in Actuarial Science from University of Waterloo
Sarina He completed her Bachelor of Mathematics from the University of Waterloo between 2009 and 2012. She specialized in Actuarial Science/Finance Option and Statistics. Her education provided a solid foundation in mathematical theories and financial principles, which she applies to her professional roles in analytics and insights.