Sarosh Riaz

Sarosh Riaz

Director Data & Reporting Complaints Management Program @ CIBC

About Sarosh Riaz

Sarosh Riaz is the Director of Data & Reporting for the Complaints Management Program at CIBC, with extensive experience in business systems analysis, security administration, and network operations.

Current Position at CIBC

Sarosh Riaz is currently the Director of Data & Reporting for the Complaints Management Program at CIBC, a role he has held since 2022. Based in Toronto, Ontario, Canada, his work centers on managing the complaints management program by leveraging his expertise in data and reporting.

Previous Roles at CIBC

Before his current role, Sarosh Riaz held various positions at CIBC, showcasing his broad expertise and experience. He was the Senior Manager of Business Systems Analysis in the Financial Crimes Technology department from 2020 to 2022. From 2019 to 2020, he served as the Team Lead for Enterprise Security Administration. Additionally, he was the Team Lead for Security Analytics Operations from 2017 to 2019. These roles demonstrate his extensive involvement in both business and technology domains, focusing notably on security and financial crimes.

Career Beginnings and Early Positions

Sarosh Riaz began his career at Habib Bank Limited, where he worked from 2011 to 2016 in IAM & Networks Operations based in Karachi, Pakistan. He also interned in the Network Department at Habib Bank Limited in 2008. In 2016, he briefly served as a Network Admin & Data Analyst at Antech Computers in Toronto, Canada.

Educational Background

Sarosh Riaz has a comprehensive educational background in engineering and technology. He holds a Post Graduate Certificate in Network and System Security Analysis from George Brown College, completed in 2018. He earned his BS in Telecommunications Engineering from the National University of Computer and Emerging Sciences between 2005 and 2009. Additionally, his pre-university education includes an H.S.C. in Pre-Engineering from D.H.A College, Karachi, and O'Levels from Army Public School.

Expertise and Skills

Sarosh Riaz has solid expertise in managing complaints management programs with a focus on data and reporting. He has a robust background intersecting business and technology, particularly in financial crimes and risk management. His core skills include application delivery and design, data and analytics, as well as leadership in project and product management. Known for his ability to perform under stress and within strict timelines, he has consistently ensured quality in his deliverables.

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