Scott Craigie
About Scott Craigie
Scott Craigie is a Problem Analyst at CIBC in Toronto, Ontario, Canada, with over 10 years of experience in technical support and system administration.
Title
Scott Craigie currently holds the title of Problem Analyst at CIBC, located in Toronto, Ontario, Canada.
Current Position at CIBC
Since 2017, Scott Craigie has been serving as a Problem Analyst at CIBC. In this role, he is involved in Governance, Quality Control, and Management Reporting. Additionally, he serves as a Batch/Scheduler Subject Matter Expert and Team Lead for the Offshore L1 team.
Previous Roles at CIBC
Scott Craigie has previously held multiple positions at CIBC in the Toronto, Canada area. From 2014 to 2017, he worked as a Technical Specialist. Prior to that, he was a Senior Technical Analyst from 2011 to 2013. Earlier roles include Client Technology Analyst from 2009 to 2011 and IT Contractor from 2008 to 2009.
Experience at Siemens Canada
Before joining CIBC, Scott Craigie was employed at Siemens Canada. He served as an Onsite Technician from 2004 to 2008 and as an Information Systems Analyst / Data Centre Operations from 2002 to 2004. Both roles were based in the Toronto, Canada area.
Certifications
Scott Craigie holds several professional certifications, including COBIT 5, ITIL v3 (Foundation), and A+ Certifications, which reflects his expertise in IT governance, service management, and technical support.