Shahielan Nirmaiyan
About Shahielan Nirmaiyan
Shahielan Nirmaiyan is a Customer Service Representative at CIBC with a background in sales and a degree in Business, Management, Marketing, and Related Support Services from Ryerson University.
Customer Service Representative at CIBC
Shahielan Nirmaiyan currently works at CIBC as a Customer Service Representative. Starting in 2021, Shahielan has been involved in handling customer inquiries, providing information on banking services, and resolving issues clients face. The role at CIBC leverages Shahielan’s skills in customer service to ensure client satisfaction and maintain service standards.
Sales Agent at Call Center Guys
Prior to joining CIBC, Shahielan Nirmaiyan worked as a Sales Agent at Call Center Guys. From 2019 to 2020, Shahielan was responsible for engaging with potential clients, presenting sales pitches, and converting leads into customers. The experience at Call Center Guys allowed Shahielan to develop strong communication and sales skills, important for his future roles.
Education and Expertise
Shahielan Nirmaiyan pursued an undergraduate degree at Ryerson University where he studied Business, Management, Marketing, and Related Support Services from 2018 to 2022. The academic background has equipped Shahielan with a comprehensive understanding of business principles and marketing strategies, which he applies in his professional roles.