Shahrzad Ahmadi
About Shahrzad Ahmadi
Shahrzad Ahmadi is a Senior Client Services Representative at CIBC with a robust background in customer service and sales, having worked in various roles across different companies.
Title
Shahrzad Ahmadi currently holds the position of Senior Client Services Representative at CIBC. She has been working in this role in Markham, Ontario, Canada, since 2021. Her responsibilities include managing client inquiries, providing support, and ensuring a high level of service to meet client needs.
Education and Expertise
Shahrzad Ahmadi studied at Seneca College, where she earned two diplomas. She completed her Advanced Diploma in Business Administration - Management in 2019 after one year of study. Prior to that, she obtained a College Diploma in Business Administration, which she completed over four years from 2014 to 2018. Her education has provided her with a strong foundation in business principles and management practices.
CIBC Experience
Shahrzad Ahmadi has extensive experience at CIBC. Before her current role as Senior Client Services Representative, she worked as a Customer Service Representative from 2019 to 2022 in Concord, Ontario, Canada. In this previous position, she developed her skills in handling customer inquiries, resolving issues, and maintaining client satisfaction.
Sales and Customer Service Background
Shahrzad Ahmadi has a robust background in both sales and customer service. She has held various roles at different companies, including Hudson's Bay Company as a Sales Associate, Data Access Solutions Inc. as a Customer Service Representative, Knewsales Group as a Sales Representative, and TJX Canada/Winners Merchants International L.P. as a Sales Associate. Her diverse experience across different industries has equipped her with a comprehensive understanding of client needs and service delivery.
Professional Journey
Shahrzad Ahmadi began her professional journey in 2012 as a Caller at Ryerson University. She then moved on to roles at SMT Direct Marketing Inc., TJX Canada/Winners Merchants International L.P., and Knewsales Group. Each role contributed to her developing a strong skill set in sales and customer service. Her adaptability is evident as she transitioned from sales-oriented positions to customer service roles, culminating in her current senior position at CIBC.