Shamir Khan
About Shamir Khan
Shamir Khan is an Information Technology Help Desk professional currently working at CIBC in Toronto, Ontario, Canada. He has a background in technical support and holds expertise in Project Management and Strategic Management from Centennial College.
Title
Shamir Khan currently holds the position of Information Technology Help Desk at CIBC. He has been with the organization since 2020, located in Toronto, Ontario, Canada.
Previous Experience
Before joining CIBC, Shamir Khan worked at Gatestone & Co. as a Technical Support Representative. He served in this role from 2018 to 2020, gaining valuable experience in technical support, also based in Toronto, Ontario, Canada.
Education and Expertise
Shamir Khan is a graduate of Centennial College, where he studied Business Administration and Management, General, achieving expertise in Strategic Management from 2018 to 2019. Prior to this, he completed a year-long program in Project Management at the same institution, earning a Bachelor's degree from 2017 to 2018.
Skills in Customer Service
Through his various roles, Shamir Khan has developed strong skills in customer advisory and customer service. These skills contribute to enhanced client satisfaction and support efficiency, demonstrating his capability to effectively handle technical support queries and improve service delivery.
Technical Support Experience
Shamir Khan has a demonstrated history of working in technical support roles. His background includes significant experience in providing technical assistance, resolving customer issues, and maintaining support efficiency, showcasing his expertise in the technical field.