Shamraj Bobby Thavarajah
About Shamraj Bobby Thavarajah
Shamraj Bobby Thavarajah is a Senior Technical Analyst at CIBC with extensive experience in application support and technical analysis across multiple platforms.
Current Position at CIBC
Shamraj Bobby Thavarajah has been serving as a Senior Technical Analyst at CIBC since 2015. In this role, he employs his expertise in application support across multiple platforms including Intel, Unix, and Mainframe. His responsibilities include technical analysis and support utilizing tools like Feed hub, Auto-sys, and telephony systems. His extensive experience within CIBC has allowed him to develop strong problem-solving skills and contribute significantly to the organization.
Previous Experience at INTRIA Items Inc.
Shamraj Bobby Thavarajah worked in various positions at INTRIA Items Inc. from 2005 to 2014. He initially served as a Senior operator IMDS in Montreal from 2005 to 2009. He then transitioned to the role of Technical Service Desk Analyst in Montreal from 2009 to 2013. Throughout this period, he developed deep technical expertise while excelling in incident and problem-solving methodologies. His experience at INTRIA Items Inc. also included a thorough grounding in application support and technology operations.
Previous Role at CIBC
Before his current role, Shamraj Bobby Thavarajah worked as a Client Technology Analyst at CIBC from 2005 to 2015. Based in 155 Britania, this decade-long tenure involved significant responsibilities in tech support and client service. His work primarily focused on ensuring smooth technology operations and supporting client technology needs, which helped solidify his role within the company.
Educational Background in Technology
Shamraj Bobby Thavarajah has a diverse educational background in technology. He completed a course on MS Azure at Global Knowledge Toronto in 2018. He also studied UNIX fundamentals at Protech Training from 2013 to 2014. Additionally, in 2012, he achieved the ITIL V3 Foundation certification from Global Knowledge. This varied educational profile has equipped him with substantial knowledge and skills across multiple domains in technology.
Language Proficiency and Technical Skills
Shamraj Bobby Thavarajah is fluent in five languages, which enhances his ability to communicate and collaborate effectively within diverse teams. He is experienced in providing application support across different platforms such as Intel, Unix, and Mainframe. Additionally, he is skilled in using technical tools including Feed hub, Auto-sys, and telephony systems for comprehensive technical analysis and support. As a certified ITIL practitioner, he specializes in incident management and problem-solving methodologies.