Shannon Mills
About Shannon Mills
Shannon Mills is a Senior Talent Acquisition Partner at CIBC, specializing in Personal and Small Business Banking, with a background in human resources and experience in various roles within the company and other organizations.
Current Role at CIBC
Shannon Mills currently serves as the Senior Talent Acquisition Partner for Personal and Small Business Banking at CIBC. She commenced this role in 2021 and is based in Toronto, Ontario, Canada. In this capacity, her work focuses on enhancing quality and speed within the talent acquisition process, while also specializing in business controls, digital enablement, and analytics.
Previous Experience at CIBC
Before her current position, Shannon Mills held multiple roles at CIBC. She was a Talent Acquisition Partner for Personal and Small Business Banking for a brief period in 2021. Prior to that, she served as a Talent Acquisition Partner for Contact Centres from 2020 to 2021. She began her career at CIBC as a Customer Service Representative, a position she held from 2016 to 2018, and transitioned through roles including Talent Acquisition Coordinator and Digital Specialist.
Experience as Spin Instructor
Shannon Mills also worked as a Spin Instructor at SPINCO in Oakville, Ontario, from 2020 to 2022. Her role as a fitness instructor spanned two years, during which she likely focused on engaging and motivating participants in spin classes.
Education and Academic Background
Shannon Mills earned her Bachelor of Commerce (BCom) degree in Human Resources Management from Ryerson University. She attended Ryerson University from 2015 to 2019, equipping herself with the foundational knowledge and skills necessary for her career in talent acquisition and human resources.
Previous Roles in Recruitment and Staffing
Shannon Mills has an extensive background in recruitment and staffing. She worked as a Staffing Consultant at Prodigy Personnel Ltd. from 2018 to 2019. Her experience in this position provided her with skills in client collaboration, candidate placement, and process optimization, foundational elements that have been key in her subsequent roles at CIBC.
Customer Service Experience
In addition to her expertise in talent acquisition, Shannon Mills has substantial experience in customer service. She worked as a Shift Manager at Second Cup from 2013 to 2016. Her role there would have involved managing staff, ensuring customer satisfaction, and overseeing daily operations at the coffee shop.