Shannon Yates
About Shannon Yates
Shannon Yates is the Senior Manager of Application Support at CIBC and studied at Mohawk College.
Title
Shannon Yates holds the position of Senior Manager, Application Support at CIBC. This role involves overseeing the application support team and ensuring the operational stability of various applications within the organization. Shannon is responsible for managing the team's performance, implementing support strategies, and liaising between different departments to resolve application-related issues.
Company
Shannon Yates is currently employed at CIBC, one of the leading financial institutions in Canada. At CIBC, Shannon plays a critical role in maintaining the reliability and efficiency of the bank's applications. CIBC is known for its comprehensive banking services, including personal banking, business banking, wealth management, and financial advisory services.
Education and Expertise
Shannon Yates attended Mohawk College from 1998 to 2001, where a three-year program was completed. The education received at Mohawk College equipped Shannon with the foundational knowledge and skills necessary for a career in application support. The program likely included coursework in computer science, information technology, and application management.