Sharmila Alfred
About Sharmila Alfred
Sharmila Alfred is the Community General Manager at CIBC, currently based in Mississauga, Ontario, Canada. She has held various managerial roles at CIBC since 2018 and studied Management, Marketing, and Related Support Services at the University of Toronto Mississauga.
Current Role at CIBC
Sharmila Alfred is currently employed at CIBC as the Community General Manager - Imperial Service, located in Mississauga, Ontario, Canada. She has been in this role since 2023. As a Community General Manager, Sharmila is responsible for overseeing the community service operations within the Imperial Service division, working to ensure customer needs are met while managing team performance and maintaining service standards.
Previous Experience at CIBC
Prior to her current role, Sharmila Alfred served as the Community General Manager at CIBC from 2019 to 2023. During these four years, she was based in the Port Credit community and was accountable for managing community relations and customer service initiatives. Before this, she worked as the General Manager for CIBC at the Port Credit Banking Centre from 2018 to 2019, where she handled various banking operations and team leadership responsibilities.
Education and Academic Background
Sharmila Alfred attended the University of Toronto Mississauga, where she studied Management, Marketing, and Related Support Services. She achieved a degree in Business. Her academic background has provided her with a strong foundation in business principles, marketing strategies, and management practices, which has played a significant role in her professional career.
Professional Experience Overview
Sharmila Alfred has amassed extensive experience in the banking sector, specifically with CIBC. Her career trajectory has seen her rise from General Manager roles to her current position as Community General Manager - Imperial Service. Throughout her tenure, she has demonstrated leadership in managing operations, enhancing customer relations, and driving community-focused initiatives. Her experience underscores her capabilities in the financial services industry.