Sharon Prasad

Sharon Prasad

Manager Client Experiences @ CIBC

About Sharon Prasad

Sharon Prasad is the Manager of Client Experiences at CIBC in Edmonton, Alberta, Canada, with over 16 years of experience in the banking sector.

Manager Client Experiences at CIBC

Sharon Prasad currently holds the position of Manager Client Experiences at CIBC. She has been with the organization since 2007 and operates out of Edmonton, Alberta, Canada. In this role, she is responsible for overseeing client interactions and ensuring exceptional service. Her responsibilities likely include developing strategies for enhancing client satisfaction and managing the client service team.

Education in Banking and Financial Services

Sharon Prasad pursued her education on the Fiji Islands, where she studied Banking and Financial Support Services, achieving a qualification in Accounting. Her educational background spans from 1987 to 2017, a period of 30 years, giving her a comprehensive understanding of the banking and financial sector. This extensive educational experience has provided her with in-depth knowledge vital for her role in managing client experiences.

Over 16 Years of Experience in Banking

With over 16 years in the banking sector, Sharon Prasad brings extensive experience to her role at CIBC. Her expertise spans managing client experiences, customer service, financial services, and branch management. This diverse experience has equipped her with the skills needed to handle complex client interactions and improve service delivery effectively.

Knowledge in Banking Operations and Client Relationship Management

Sharon Prasad possesses extensive knowledge in banking operations and client relationship management. She has developed strategies to enhance client satisfaction and manage operational efficiencies. Her proficiency in these areas ensures that clients receive consistent and high-quality service, contributing to the overall success and reputation of her branch.

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