Shaun Demonte
About Shaun Demonte
Shaun Demonte is the Senior Manager of Digital Intake at CIBC, responsible for managing over 3500 change requests annually and collaborating with various teams to enhance customer-facing websites.
Title
Shaun Demonte holds the position of Senior Manager, Digital Intake at CIBC.
Current Role at CIBC
Shaun Demonte has been serving as the Senior Manager, Digital Intake at CIBC since 2018. Based in the Toronto, Canada area, he leads a team that manages over 3500 change requests annually for CIBC's digital platforms. He collaborates with Digital Content & UX Experts and Technology partners to enhance customer-facing websites. Additionally, he supports digital initiatives, including product launches and updates to digital offers, ensuring the digital intake process is seamless and auditable across all CIBC digital platforms.
Previous Roles at Scotiabank
Before joining CIBC, Shaun Demonte worked at Scotiabank in various roles. From 2016 to 2018, he was the Manager, Projects in Operations & Corporate Services in Toronto. Prior to that, he served as Manager Finance & Administration from 2015 to 2016 at the Toronto Business Service Centre. His earlier roles at Scotiabank include Manager, Distribution Services from 2013 to 2015, Manager, Survey Support from 2010 to 2013, Survey Specialist from 2008 to 2010, Systems Administrator from 2007 to 2008, and Senior Accounting Clerk from 2005 to 2007.
Education and Expertise
Shaun Demonte studied at Athabasca University, where he achieved a Bachelor of Management in Business Administration, Management, and Operations. He also attended Centennial College, specializing in IT as a Network Technician over a three-year period.