Shazia A.
About Shazia A.
Shazia A. is a Mortgage Specialist at CIBC with extensive experience in customer service and financial roles.
Title
Shazia A. serves as a Mortgage Specialist at CIBC, located in North York, Toronto, a position she has held since 2016.
Education and Expertise
Shazia A. holds a Human Resources Management (HRM) Certification from Seneca College of Applied Arts and Technology, where she studied from 2012 to 2015. Additionally, she completed a Bachelor of Arts (B.A.) in Economics from the University of Karachi.
Professional Background
Before becoming a Mortgage Specialist, Shazia A. had diverse roles, including Customer Service Representative at Maple Gadgets Inc. and various positions at CIBC, such as EFT Support Officer, Credit Officer in the Dispute & Credit department, and a tenure as Office Manager at Dheer and Associates. She also served as a Customer Services/Sales Representative at SMT Direct Marketing for Rogers.
Achievements
Shazia A. made significant contributions at CIBC, including reducing service level agreement (SLA) times in the service department. She has considerable expertise in setting up and adjusting tax components based on municipal bills as part of her mortgage servicing duties.