Shemella Goffe
About Shemella Goffe
Shemella Goffe is a Customer Service Representative at CIBC with over a decade of experience in the banking industry.
Title
Shemella Goffe is currently a Customer Service Representative at CIBC. She has held this position since 2012, providing valuable support in customer engagement and service delivery.
Education and Expertise
Shemella Goffe completed her high school education at Weston Collegiate Institute, achieving her High School/Secondary Diplomas and Certificates in 2007. Her academic background laid the foundation for her career in the banking industry. She has developed a strong proficiency in Microsoft Excel and Microsoft Word, which are critical tools for managing customer data and documentation in her role.
Banking Industry Experience
Shemella Goffe has amassed over a decade of experience as a Customer Service Representative in the banking industry. Her extensive experience has enabled her to efficiently handle customer inquiries, resolve issues, and maintain a high level of customer satisfaction. She brings a wealth of industry knowledge and practical skills to her role at CIBC.
Management Skills
In her role, Shemella Goffe has demonstrated strong management skills, which contribute to effective team coordination and customer service operations. Her ability to manage and lead within a customer-focused environment ensures the smooth operation of service delivery and enhances team performance.