Shirin Rajwani
About Shirin Rajwani
Shirin Rajwani is a Business Analyst Fraud Controls at CIBC in Toronto, Ontario, Canada, with a background in financial services and customer service.
Current Position at CIBC
Shirin Rajwani currently holds the position of Business Analyst Fraud Controls at CIBC, a role she has occupied since 2019. Based in Toronto, Ontario, Canada, she is involved in various aspects of fraud control, including the enhancement of suspect account activity systems. She collaborates with multiple teams to compile data and share best practices.
Previous Experience at CIBC
Before her current role, Shirin Rajwani worked as a Financial Service Representative at CIBC from 2018 to 2019. During her tenure, she interacted directly with clients and branches, conveying factual information relating to suspected fraudulent activity. Her responsibilities also included developing and maintaining relationships with partners and other Client Account Management teams.
Professional Background
Shirin Rajwani has accumulated diverse experience across various roles. She worked as a Financial Services Representative at Cash Max PayDay Loans in 2018 for two months. Additionally, she served as a Customer Service Representative at McDonald's for eight months in 2018. Shirin also completed an internship as an Administrative Assistant at Dominion Lending Centres – Producers West Financial. Earlier in her career, she was a Senior Executive in Finance at VRP Financial Services Pvt Ltd. in Hyderabad, India, from 2014 to 2016.
Educational Background
Shirin Rajwani's educational qualifications include a diploma in Business Management-Financial Services from Humber College, completed in 2018. She also holds a diploma in Interior Design from Jawaharlal Nehru Architecture and Fine Arts University, earned in 2014. Additionally, she has a bachelor's degree in Business/Commerce, General from St. Francis Xavier Degree College, awarded in 2014.
Skills in Fraud Control
In her role at CIBC, Shirin Rajwani focuses on identifying opportunities to modify existing procedures related to monitoring fraudulent activity. She escalates different types of fraud to appropriate areas within and outside the Account Activity Fraud Contact Center. Her skills in fraud control and account activity enhancements make her a valuable asset for the organization.