Siham Ghazi
About Siham Ghazi
Siham Ghazi is a Team Leader at CIBC in Montreal, Canada, with extensive experience in various roles within the company.
Current Role at CIBC
Siham Ghazi has been serving as a Team Leader at CIBC since 2019. Based in the Montreal, Canada Area, Siham leads teams to achieve organizational and departmental objectives. As a Team Leader, her responsibilities likely include overseeing day-to-day operations, ensuring team effectiveness, and driving performance metrics in alignment with CIBC’s goals.
Previous Roles at CIBC
Before becoming a Team Leader, Siham Ghazi held several key positions at CIBC. From 2018 to 2019, she worked as a Progress Leader in Montreal, Quebec. Prior to that, she served as a Customer Solutions Manager from 2013 to 2018, where she was presumably involved in managing client interactions and improving customer service strategies. Starting her tenure at CIBC earlier, she was a Credit Specialist from 2007 to 2013, focusing on credit assessments and financial consulting.
Early Career Experience
Siham Ghazi began her professional journey as a Customer Service Representative at Expertel in Laval, Quebec. From 2006 to 2007, she developed foundational skills in customer service, handling client inquiries, and resolving issues efficiently. This role marked the start of her extensive career in customer-oriented functions.
Education Background
Siham Ghazi earned her Bachelor's degree in Marketing and Communication from the International Institution for Higher Education in Morocco (IIHEM). She studied from 1999 to 2003, laying a strong academic foundation in various aspects of marketing strategies, effective communication, and customer behavior analysis.