Sonal Mathur
About Sonal Mathur
Sonal Mathur is a Senior Financial Services Representative at CIBC with extensive experience in customer service and financial services.
Professional Role at CIBC
Sonal Mathur is a Senior Financial Services Representative at CIBC, a role she has held since 2019. As part of her responsibilities, she provides clients with tailored financial advice, helps manage portfolios, and assists with comprehensive financial planning. Working at a reputable financial institution like CIBC, she brings a wealth of experience and knowledge to her clients.
Past Roles in Financial Services
Prior to her current role, Sonal Mathur worked at CIBC as a Financial Services Representative from 2017. She was based in Islington and Steeles, where her duties included advising clients on banking products and services, assisting with account management, and facilitating smooth transaction processes. Her role required a strong understanding of financial products and excellent customer service skills.
Customer Service Experience
From 2014, Sonal Mathur worked at CIBC in Brampton, providing customer service. In this role, she assisted clients with various banking needs, resolved inquiries, and ensured a positive customer experience. This position underscored her ability to handle client issues efficiently and professionally.
Early Career Roles
Sonal Mathur began her career at Durga Souvenirs as CSR, where she worked from 1996 to 2012. Her role there spanned 16 years, during which she gained extensive experience in customer relations and retail services. Additionally, she served as a Front Office Assistant at Vision North in Brampton, Ontario, Canada, for two months in 2014. These roles provided her with foundational skills in customer service and office management.