Soni Bandhopadhyay
About Soni Bandhopadhyay
Soni Bandhopadhyay is a Support Leader in Telephone Banking at CIBC in Toronto, Ontario, Canada, with a background in financial services and marketing.
Title and Current Role
Soni Bandhopadhyay is a Support Leader in Telephone Banking at CIBC. Soni has held this position since 2021 in Toronto, Ontario, Canada. As a Support Leader, Soni focuses on enhancing the customer service experience through effective communication and support strategies.
Professional Background
Soni Bandhopadhyay has a diverse professional background in the financial services and marketing sectors. Before becoming a Support Leader, Soni was a Progress Leader for Telephone Banking at CIBC from 2020 to 2021 and a Financial Services Representative from 2019 to 2020. Soni has also worked in various roles at Gatestone & Co., Urban Dive Marketing, and Tim Hortons in Toronto. Additionally, Soni worked in managerial positions at Aerus, United Ship Repairs and Marine Works P.Ltd, and Monisha Jaising in Mumbai, India.
Educational Background
Soni Bandhopadhyay has a strong educational background in marketing and management. Soni graduated from Seneca College with a Post-Graduate degree in Marketing in 2018. Soni also studied at Trailhead by Salesforce in 2017 and holds a Bachelor’s Degree in Management Studies from K P B Hinduja College of Commerce in Mumbai, completed in 2015. Furthermore, Soni holds certificates and diplomas from Swami Vivekanand High School and St. Louis Convent High School.
Expertise in Digital Marketing
Soni Bandhopadhyay has expertise in digital marketing and communication strategies. This expertise is vital for enhancing customer service in the banking sector. Soni's understanding of the dynamics of the Canadian marketing environment aids in strategic business operations and development. This skill set is particularly relevant in the role as Support Leader at CIBC.