Sophie Skyllaris
About Sophie Skyllaris
Sophie Skyllaris is the Director of Program and Project Delivery for Capital Markets/Wealth Management Operations at CIBC, with extensive experience in digital contact management, telephony, and technology-enabled business transformation.
Current Position at CIBC
Sophie Skyllaris currently serves as the Director of Program and Project Delivery for Capital Markets/Wealth Management Operations, T&O at CIBC. She has held this position since 2017. In this role, Sophie is responsible for overseeing program and project delivery within the capital markets and wealth management sectors of CIBC's Technology and Operations department.
Previous Roles at CIBC
Before her current role, Sophie Skyllaris held multiple positions at CIBC. From 2015 to 2017, she was the Director of Program and Project Delivery for Integrated Service Delivery in Global Operations & Intria within CIBC's Technology and Operations. From 2010 to 2015, she served as the Director of Strategic Initiatives for Business Support and Strategic Initiatives within the Retail and Business Banking (RBB) sector. Her earlier roles include serving as Senior Manager for Enterprise Telephony in Retail Markets from 1998 to 2010.
Experience at Humber College
Sophie Skyllaris also has experience in academia, having worked as a part-time instructor in Systems Analysis at Humber College from 1997 to 1998. This role provided her with the opportunity to impart her knowledge in systems analysis to students, enriching their understanding of the subject.
Educational Background
Sophie Skyllaris attended the University of Toronto, where she studied Mathematics and Logic. She graduated with a Bachelor of Science (B.Sc.) degree. Her strong educational background in mathematics and logic has greatly contributed to her analytical and problem-solving skills.
Expertise in Digital Contact Management and Telephony
Sophie Skyllaris possesses expertise in Digital Contact Management and Telephony, important components in modern banking operations. Her knowledge in these areas plays a crucial role in enhancing digital channels and communication frameworks within banking institutions.
Technology Enabled Business Transformation
Sophie Skyllaris has significant skills in Technology Enabled Business Transformation. This expertise is vital for enabling banks to adapt to digital advancements and improve their operational efficiencies. Her work often involves integrating new technologies to streamline business processes.
Leadership and Team Management
Sophie Skyllaris has demonstrated strong leadership capabilities throughout her career, evidenced by her proven track record of coaching and leading large teams. Her ability to manage and direct complex projects within large organizations highlights her leadership proficiency.