Soubra Mohamed
About Soubra Mohamed
Soubra Mohamed is a Service Owner in Service and Platform Management at CIBC in Toronto, Ontario, Canada, with extensive experience in IT and multiple certifications in project management and process improvement.
Title and Current Role
Soubra Mohamed currently holds the position of Service Owner - Service and Platform Management at CIBC, located in Toronto, Ontario, Canada. He began this role in 2015 and continues to serve in this capacity. In addition to his role as Service Owner, Mohamed has also been working as a Consultant for CIBC since 2012. His role within the company involves significant responsibilities in managing service and platform operations.
Professional Background at CIBC
Soubra Mohamed has a long-standing career with CIBC, starting his journey as a Senior Analyst, Retail Branch Technology Infrastructure from 2006 to 2008 in Toronto, Ontario, Canada. Following this, he took on the role of Senior Technical Analyst from 2008 to 2009. He then served as a Change Manager from 2009 to 2012. Since 2012, Mohamed has been contributing as a Consultant and later became the Service Owner - Service and Platform Management in 2015. His extensive tenure at CIBC highlights his progressive career in technology and service management.
Previous Employment History
Before his extensive career at CIBC, Soubra Mohamed worked at CGI from 2001 to 2006 as a Technical Analyst and Lead in Montréal, Quebec, Canada. Prior to that, he held the position of Field Service and Lotus Notes Administrator at ADP in Roseland, New Jersey, United States, from 1999 to 2001. These roles provided him with diverse experiences in technical analysis and administrative support, forming a strong foundation for his later roles.
Educational Background and Certifications
Soubra Mohamed studied Computer Programming at Seneca College. He holds multiple ITIL Intermediate certifications across various service lifecycle and capability areas. He also completed a PMP Boot camp focused on PMBOK 4th edition. Mohamed is a Lean Six Sigma Green Belt certified professional, indicating his expertise in process improvement. Additionally, he is a certified ScrumMaster, showcasing his skills in agile project management. His education and certifications reflect a profound knowledge in the IT and service management fields.
Technical Skills and Training
In addition to his educational qualifications, Soubra Mohamed has completed a CCNA course in Routing & Switching, demonstrating his knowledge in network infrastructure. This certification, along with his various ITIL Intermediate certifications and Lean Six Sigma Green Belt, highlights his comprehensive skill set in IT service management, process improvement, and network infrastructure. His training and certifications underscore a robust technical foundation and a commitment to continuous professional development in the technology sector.