Srinath Kavitha
About Srinath Kavitha
Srinath Kavitha is a Senior Customer Service Representative at CIBC in Dryden, Ontario, with extensive experience in customer service and management roles across various industries.
Current Position at CIBC
Srinath Kavitha is currently working as a Senior Customer Service Representative at CIBC. He has held this position since 2021 in Dryden, Ontario, Canada. In his role, Srinath focuses on enhancing customer satisfaction, resolving complex service issues, and implementing efficiency improvements within the branch operations.
Previous Experience at CIBC
Prior to his current role, Srinath Kavitha worked at CIBC as a Client Service Representative from 2020 to 2021 for 7 months. During this period, he gained valuable experience in customer relations and supported the bank's daily service operations in Dryden, Ontario, Canada.
Experience at TD Bank and Other Roles in Sarnia
From 2019 to 2020, Srinath Kavitha served as a Customer Experience Associate at TD in Sarnia, Ontario, Canada. Before that, he worked as a Duty Manager at Quality Inn and as an Assistant Manager at Versatile Inn Hotel, both located in Sarnia. These roles involved significant operational management and customer service responsibilities.
Roles in Chennai, India
Srinath Kavitha held various roles in Chennai, Tamil Nadu, India, including Collections Specialist at DHL Global Forwarding and Administrative Assistant at BISON CLEANING PRODUCTS PRIVATE LIMITED. He began his career with an internship at Sheraton Hotels & Resorts in 2014.
Education and Academic Background
Srinath Kavitha holds a Post Graduation certificate in Business Management from Lambton College, where he studied from 2017 to 2019. He also earned a Bachelor's degree in Hotel/Motel Administration/Management from SRM University, graduating in 2016. His educational background provided a foundation in business and hospitality management.