Steven Henrotte
About Steven Henrotte
Steven Henrotte is the Community General Manager at CIBC's Chilliwack Banking Center in British Columbia, Canada, with a career spanning roles at HSBC and TD.
Current Role at CIBC
Steven Henrotte currently serves as the Community General Manager at the Chilliwack Banking Center for CIBC. He has been in this role since 2019. His responsibilities include overseeing branch operations, managing customer relationships, and leading a team of banking professionals. Based in Chilliwack, British Columbia, Canada, Steven is instrumental in driving the financial center's success while enhancing the banking experience for the local community.
Previous Role at CIBC
Prior to becoming the Community General Manager, Steven Henrotte worked as the Manager at the same Chilliwack Banking Center for CIBC from 2014 to 2019. In this role, he was responsible for day-to-day branch management, ensuring customer satisfaction, and streamlining various banking processes. His leadership helped in maintaining operational efficiency and fostering a customer-first ethos within the branch.
Experience at HSBC Retail Banking and Wealth Management
Steven Henrotte gained extensive experience at HSBC Retail Banking and Wealth Management. He served as the Assistant Manager - Sales and Service from 2010 to 2014 in Abbotsford, British Columbia. Before this role, he was a Senior Account Manager at HSBC from 2000 to 2010. Over these years, he honed his skills in sales, customer service, and account management, providing personalized financial solutions to clients.
Role at TD
Earlier in his career, Steven Henrotte worked as a Financial Advisor at TD from 1994 to 2000 in Langley, British Columbia. During this period, he offered financial planning, investment advice, and tailored banking solutions to a diverse clientele. His tenure at TD allowed him to solidify his expertise in financial advisement and customer relations.
Education Background
Steven Henrotte is an alumnus of the University of the Fraser Valley, where he studied Business Administration and Management, General. He completed his studies in 1993 after three years, from 1990 to 1993. His academic foundation in business administration has provided him with a strong base to build upon in his professional career in banking and financial management.