Susan Butson
About Susan Butson
Susan Butson is the Senior Director of Operational Excellence at CIBC, with extensive experience in business development and continuous improvement.
Title and Current Role
Susan Butson holds the position of Senior Director, Operational Excellence at CIBC in Toronto, Canada. She has been in this role since 2014. In this capacity, she is responsible for driving operational improvements and ensuring best practices are followed across the organization.
Professional Experience at CIBC
Susan Butson's experience at CIBC is extensive, dating back to 1984 when she first joined the company as a Director. She served in this role for 18 years until 2002. She later returned to CIBC in 2014 as the Senior Director, Operational Excellence, a role she continues to occupy.
Experience at Ontario Ministry of Finance
From 2007 to 2014, Susan Butson worked at the Ontario Ministry of Finance as the Senior Manager of Business Development. In this role, she oversaw business development initiatives, contributing to the strategic growth of the organization.
Managerial Role at Ontario Ministry of the Environment
Between 2003 and 2007, Susan Butson served as the Manager of Continuous Improvement at the Ontario Ministry of the Environment. Her responsibilities included implementing continuous improvement processes to enhance operational efficiency.
Consultancy at INTRIA Items Inc.
Susan Butson worked as a Senior Business Consultant at INTRIA Items Inc. from 1992 to 2000. During her 8-year tenure, she offered strategic consultation services focused on business optimization and operational improvements.