Susan St Pierre
About Susan St Pierre
Susan St Pierre is an IT Project Manager at CIBC with extensive experience in technology operations and managed services.
Title
Susan St Pierre currently holds the position of IT Project Manager, Technology Operations at CIBC in Toronto, Ontario, Canada. She began this role in 2021 and is responsible for overseeing technology operations projects.
Professional Background
Susan St Pierre has a rich background in IT and technology operations, having worked with several prominent companies. Before joining CIBC, she worked at DXC Technology as a Global Service Advisor from 2017 to 2021. Prior to that, she held various managerial roles at Hewlett Packard Enterprise and HP, including Delivery Assurance and Consulting Manager, PreSales Consulting, and Global Service Desk Transition & Transformation Manager. Her career also includes positions at Nortel Networks, Bell Mobility, and MDS Nordion.
Education and Expertise
Susan St Pierre holds a Master's degree in Business Administration with a focus on Strategic Marketing from McMaster University, which she earned between 1997 and 1999. Additionally, she earned an Honours Bachelor's degree in Business Administration from Wilfrid Laurier University between 1992 and 1996. Her extensive expertise includes managing entire project lifecycles, translating technical solutions into business needs, and developing End User Support solutions.
Skills and Competencies
Susan St Pierre is recognized for her ability to effectively manage cross-functional teams and interpret client business needs into viable IT solutions. She possesses excellent written and verbal communication skills, which facilitate her ability to form effective partnerships with stakeholders. Her comprehensive experience spans presales, solution development, and steady-state operations, making her a valuable asset in any IT project management role.