Swati Arora
About Swati Arora
Swati Arora is a Senior SQL Server Database Administrator at CIBC with extensive experience in database management and IT service management.
Title
Swati Arora is currently working as a Senior SQL Server Database Administrator at CIBC. She has been with CIBC since 2020, where she undertakes various database management responsibilities.
Previous Experience
Prior to her current role, Swati worked at UnitedHealth Group as a Management System Analyst from 2016 to 2019. In this role, she was based in the Noida area of India. Before that, she held the position of SQL Server DBA at HCL Technologies (Infrastructure Services Division) from 2013 to 2016, also in Noida.
Education and Certifications
Swati Arora completed her Bachelor of Technology (BTech) degree in Electronics and Communications from Uttar Pradesh Technical University between 2009 and 2013. She holds the Microsoft Certified - Azure Database Administrator Associate DP-300 certification, which underscores her proficiency in managing Azure databases. She is also certified in ITIL v3 Foundations, indicating her strong understanding of IT service management best practices.
Skills and Responsibilities
Swati has participated in SAN Disaster Recovery exercises, highlighting her skills in data recovery and business continuity planning. She has led automation initiatives for multiple script executions on production servers, which has improved operational efficiency. Additionally, she has managed a team of three people and played a significant role in alerts reduction projects, optimizing incident queues. Swati is also experienced in conducting root cause analysis on priority incidents and is actively involved in change management processes, including participation in Change Control Board meetings.