Syeda Nafisa Shanaz
About Syeda Nafisa Shanaz
Syeda Nafisa Shanaz is a Financial Services Representative at CIBC in Ottawa, Canada, with previous experience at HSBC and Mercantile Bank Limited in Bangladesh.
Professional Experience at CIBC
Syeda Nafisa Shanaz has been serving in various capacities at CIBC in the Ottawa, Canada area. She started her tenure as a Customer Service Representative in 2013. In 2018, she transitioned to her current role as a Financial Services Representative. Her responsibilities likely include providing client financial services, managing customer inquiries, and ensuring adherence to banking regulations and standards.
Role at HSBC
Syeda Nafisa Shanaz accumulated significant experience at HSBC in Bangladesh. From 2007 to 2013, she held the position of Credit Approval Manager, where her role possibly involved evaluating and approving credit applications and managing credit risk. Prior to this, she worked as a Customer Service Officer from 2005 to 2007, assisting customers and managing client relations to contribute to the bank's service quality.
Early Career at Mercantile Bank Limited
Before joining HSBC, Syeda Nafisa Shanaz worked at Mercantile Bank Limited as an Assistant Officer from 2004 to 2005. In this role, she might have been involved in various operational functions within the bank, supporting the branch's overall activities and contributing to customer service efficiency.
Educational Background in Finance and Banking
Syeda Nafisa Shanaz pursued her higher education in finance-related disciplines. She holds a Master of Business Administration (MBA) in Finance and Banking from International Islamic University Chittagong, Bangladesh. Additionally, she earned a Master's Degree in Marketing from National University, Bangladesh. These academic credentials underpin her expertise and advanced understanding of financial services.
Canadian Investment Funds Course
To complement her extensive professional and academic background, Syeda Nafisa Shanaz completed the Canadian Investment Funds Course from the IFSE Institute. This qualification is indicative of her proficiency in investment funds, aligning with her role at CIBC and enhancing her capability to provide informed financial advice to clients.