Tannaz Assar Shayesteh
About Tannaz Assar Shayesteh
Tannaz Assar Shayesteh is a Customer Service Representative at CIBC with a diverse background in customer service and sales roles across various companies.
Current Position at CIBC
Tannaz Assar Shayesteh has been employed as a Customer Service Representative at CIBC since 2017. In this role, she engages with clients to provide financial services, address inquiries, and resolve issues, ensuring customer satisfaction. Her responsibilities include managing transactions, providing product and service information, and maintaining up-to-date knowledge of bank policies and procedures. Tannaz's experience in customer service roles across various industries has contributed to her expertise in delivering excellent client service at CIBC.
Previous Experience at IKEA Group
From 2015 to 2017, Tannaz Assar Shayesteh worked as a Home Deliveries associate at IKEA Group in Skåne län, Skåne, Sweden. In this position, she was involved in coordinating and managing the delivery of furniture and household items to customers. Her tasks included scheduling deliveries, ensuring timely and accurate fulfillment, and addressing any issues that occurred during the delivery process. This role required strong organizational and communication skills to maintain high customer satisfaction for IKEA’s delivery services.
Customer Service Roles at Future Shop and Walmart
Tannaz Assar Shayesteh has significant experience in customer service roles, having worked at both Future Shop and Walmart. In 2014, she served as a Customer Service Representative at Future Shop for seven months. She then transitioned to a similar role at Walmart, where she worked from 2013 to 2014, enhancing her skills in customer interactions and service management. These positions involved assisting customers with their purchases, troubleshooting issues, and ensuring a pleasant shopping experience for all clients.
Role as Makeup Artist at Sephora
Between 2014 and 2015, Tannaz Assar Shayesteh worked at Sephora as a Makeup Artist. During her one-year tenure, she provided makeup consultations, applied cosmetics for customers, and offered beauty product recommendations. This role allowed her to combine her customer service skills with a passion for beauty and cosmetics, delivering personalized experiences and expert advice to Sephora clients.
Educational Background at Simon Fraser University
Tannaz Assar Shayesteh attended Simon Fraser University from 2015 to 2017. During her time at the university, she pursued studies that contributed to her professional development. The knowledge and skills acquired during her education have supported her various roles in customer service and other positions across different industries.