Tanya Utenda, Ba, Rrc, Pfp
About Tanya Utenda, Ba, Rrc, Pfp
Tanya Utenda is the Community General Manager at CIBC in Toronto, Ontario, Canada, with over 20 years of experience in the banking industry.
Current Role at CIBC
Tanya Utenda holds the position of Community General Manager at CIBC, located in Toronto, Ontario, Canada. She began this role in 2021. As Community General Manager, Tanya likely oversees community outreach initiatives, engages with local businesses and community members, and manages branch operations to ensure the bank meets its financial targets while serving its community effectively.
Previous Experience at CIBC
Tanya Utenda has a long tenure at CIBC, having held multiple key positions. She worked as General Manager in the Calgary, Canada area from 2015 to 2021. Before this, she was Senior Consultant and Performance Coach in the Alberta Region from 2014 to 2015 and served as a Lending Specialist from 2013 to 2014 in the Calgary North District. Other roles include Senior Financial Advisor (2012-2013) in Fernie/Sparwood/Calgary downtown, Branch Manager (2010-2012) in Fernie, British Columbia, Financial Advisor (2008-2010) in Banker's Hall, and Senior Financial Services Representative (2007-2008) in Banker's Hall, Calgary.
Early Career in Financial Services
Before her tenure at CIBC, Tanya Utenda worked at various financial institutions. From 2006 to 2007, she was a Personal Banking Specialist at First Calgary Financial in Signal Hill. Prior to that, she spent seven years (1999-2006) as a Financial Services Officer at Vancity, located in Vancouver, British Columbia, Canada. These roles provided her with extensive experience and knowledge in personal banking services and customer relationship management.
Educational Background
Tanya Utenda has a comprehensive educational background in finance and literature. She earned a Bachelor's Degree in English Literature from the University of British Columbia (1995-1999). Later, she pursued studies in Finance, General at the British Columbia Institute of Technology (2002-2004). She furthered her education through the Canadian Securities Institute, achieving credentials in Compliance, Wealth Management Essentials, and the Canadian Securities Course between 2006 and 2019. She also studied Financial Planning achieving the Personal Financial Planner Designation from 2019 onward.
Strategic Planning and Sales Coaching
Over her 20-year career in the banking industry, Tanya Utenda has developed expertise in strategic planning and business process improvement. Notably, she implemented a successful sales practice leadership program in the Alberta Region, enhancing performance and sales results. Her skill set in coaching and sales has been instrumental in her growth within CIBC, particularly in roles requiring leadership and team management.