Tejaskumar Fadadu
About Tejaskumar Fadadu
Tejaskumar Fadadu is a National Support Line Specialist at CIBC with extensive experience in customer service and financial roles within the banking sector.
Current Position at CIBC
Tejaskumar Fadadu currently serves as a National Support Line Specialist at CIBC, a position he has held since 2021. In this role, he is responsible for providing support at the national level, leveraging his extensive experience in customer service and financial services to ensure the smooth operation of support lines across the organization.
Previous Roles at CIBC
Before his current role, Tejaskumar Fadadu accumulated a wealth of experience at CIBC in various capacities. From 2020 to 2021, he worked as a Financial Service Representative in Toronto, Ontario. Prior to that, he served as a Customer Service Representative from 2018 to 2020. In these roles, he honed his skills in customer interaction and service delivery, driving exceptional customer service experiences that enhanced the bank's image.
Work Experience in Banking
Tejaskumar Fadadu has an extensive background in the banking sector. From 2014 to 2016, he worked as a Customer Service Officer at Axis Bank in Ahmedabad, India. Before that, he was an Assistant Manager at Shriram Transport Finance Co Ltd in Vadodara, India, from 2013 to 2014. During these tenures, he was known for his ability to turn around difficult situations effectively and his resourcefulness in maintaining business relations with clients.
Educational Background
Tejaskumar Fadadu has a robust educational foundation in finance and business. He earned a Post Graduate Diploma in Financial Planning from Centennial College School of Business in 2018 and another in Project Management in 2017 from the same institution. He also completed the Canadian Securities Course at the Canadian Securities Institute in 2018. Earlier, he graduated with a Bachelor of Engineering (B.E.) in Electronics & Communication from Gujarat Technological University in 2013.
Skills and Professional Achievements
Tejaskumar Fadadu's professional journey is marked by several skills and achievements. With over 3 years of experience in business development and sales in the banking and finance sector, he has led numerous new business development initiatives. He is known for transforming strategic plans into actionable solutions and benchmarks, delivering exceptional customer service experiences, and effectively resolving critical functional issues. His ability to motivate others and take initiative underscores his strong teamwork capabilities.