Temitope Shittu Prince2,Itil,Mcp,Mcsa,Scrum Master
About Temitope Shittu Prince2,Itil,Mcp,Mcsa,Scrum Master
Temitope Shittu is the Technical Solutions Delivery Lead for the Digital Contact Centre at CIBC, with extensive experience in IT management and support across various organizations.
Title at CIBC
Since 2019, Temitope Shittu has been serving as the Technical Solutions Delivery Lead for the Digital Contact Centre at CIBC in Toronto, Canada. In this role, he has been pivotal in leading the digital transformation efforts, leveraging his expertise in IT service delivery and cloud infrastructure management.
Professional Experience in Nigeria
Temitope Shittu has extensive experience working at the Central Bank of Nigeria, where he held multiple positions over a decade. As Senior Manager from 2015 to 2018 in Lagos, he managed IT operations, ensuring regulatory compliance and achieving significant efficiencies. Earlier, he served as the Head of the IT Service Desk Contact Centre and as the Head of Incident Management, demonstrating his leadership in IT support and incident resolution.
Technical Expertise and Certifications
Temitope Shittu holds several professional certifications, including Prince2, ITIL, MCP, MCSA, and Scrum Master. His technical expertise spans across IT Cloud infrastructure, Office 365, SCCM, and various desktop and server versions including 2003, 2008, 2012, and 2016. He has also successfully led the transformation from Waterfall to Agile methodologies within his teams.
Management of High-Value IT Assets and Projects
Temitope Shittu has a proven track record in managing substantial IT assets and projects. Notably, he has overseen IT assets worth over 2 billion dollars and implemented projects with a total value of 3 billion dollars, ensuring they met timelines, budget constraints, and scope requirements. His project management skills include conducting risk assessments for banks to maintain regulatory compliance.
Educational Background
Temitope Shittu completed his Master's degree in Information Technology at Ladoke Akintola University of Technology from 2008 to 2010. His advanced education has equipped him with a robust foundation in IT that supports his extensive career in various technical and managerial roles.