Teresa Ferguson
About Teresa Ferguson
Teresa Ferguson is the Community General Manager at CIBC, with a long history of various roles within the company since 1986.
Community General Manager at CIBC
Teresa Ferguson has been serving as the Community General Manager at CIBC since 2019. In this role, she oversees various community-related banking activities, ensuring exceptional service quality and customer satisfaction. Her extensive experience within CIBC has equipped her with the skills and knowledge necessary to effectively manage and lead community banking operations.
Previous Roles at CIBC
Before her current position, Teresa Ferguson held several key roles at CIBC. She worked as a Branch Manager in Carleton Place, Ontario from 2010 to 2019, Kanata, Ontario from 2007 to 2010, Arnprior, Ontario from 2004 to 2007, and again in Carleton Place from 1999 to 2002. Additionally, she served as a Financial Advisor in Perth, Ontario from 2002 to 2004. Teresa’s diverse roles have provided her with a deep understanding of branch management and customer service.
Other Positions at CIBC
Teresa Ferguson's career at CIBC also includes positions such as Account Manager, Personal Banking in Carleton Place from 1997 to 1999, Personal Banker Level 2 from 1996 to 1997, and Personal Banker Level 1/Assistant Branch Manager from 1995 to 1996. Her earliest roles include being an Officer in Charge from 1991 to 1995 and a Customer Service Representative in Manotick and Carleton Place from 1986 to 1988.
Education and Financial Certifications
Teresa Ferguson's education includes various certifications pertinent to her banking career. She completed a professional Financial Planning course at CSI. Additionally, she achieved a Branch Compliance Officer's Course from the Institute of Canadian Bankers, the Canadian Securities Course from the Canadian Securities Institute, and the Investment Funds course from the Institute of Canadian Bankers. She holds a High School Diploma in Business Administration and Management from Carleton Place High School.
Background in Financial Services
Since the beginning of her career in 1986, Teresa Ferguson has accumulated extensive experience in the financial services sector. Starting as a Customer Service Representative, she quickly advanced through various roles, each with increasing responsibility. Her career trajectory highlights her deep commitment to the banking industry and her capacity to adapt and excel in different financial service positions.