Terry Grice
About Terry Grice
Terry Grice is the Service Owner for Event Management at CIBC, with extensive experience in client services delivery and account management in the technology sector.
Title and Current Role
Terry Grice is currently the Service Owner for Event Management at CIBC in Toronto, Canada. He has held this position since 2012. In this role, he is responsible for overseeing event management services within the organization.
Previous Roles at CIBC
Before his current role, Terry served as the Service Owner for Enhanced Monitoring at CIBC from 2009 to 2011. During this period, he focused on managing and enhancing customer monitoring services.
Roles at Hewlett-Packard
Terry Grice worked at Hewlett-Packard from 2000 to 2009, serving as Service Manager/Account Manager for Outsourcing Services. He was responsible for providing managed services to clients and ensuring successful service delivery.
Experience with Compaq Computer
Terry's tenure at Compaq Computer included roles as Project Manager, Services from 1993 to 2000, and National Account Manager, Services from 1990 to 1993. His responsibilities included managing service projects and overseeing key national accounts.
Early Career at Digital Equipment Corporation
Terry began his career at Digital Equipment Corporation, where he served as a Delivery Manager, Services from 1985 to 1990. He was responsible for the delivery of service solutions to clients within the Toronto area.
Education and Certifications
Terry Grice studied Control Systems Technology at Mohawk College from 1976 to 1979. He holds PMP, ITIL, and PRINCE2 certifications, demonstrating his proficiency in various project management methodologies.
Skills and Expertise
Terry specializes in key account management, strategic and tactical planning, and technology integration. He has a strong record in client services delivery and account management, particularly for major global technology companies.
Client and Project Focus
Throughout his career, Terry has worked with major clients in telecom, internet, healthcare, and financial sectors. He is experienced in implementing large-scale infrastructure projects and maintaining client and internal team relationships.