Thao Le
About Thao Le
Thao Le is a Client Service Representative at CIBC in Toronto, Canada, with a background in customer service and financial services.
Current Role at CIBC
Thao Le has been serving as a Client Service Representative for CIBC in the Toronto, Canada area since October 2019. In this position, Thao focuses on enhancing client relationships and ensuring compliance with banking ethics. Responsibilities include analyzing daily banking transactions for accuracy and reporting any suspicious activity to management to safeguard client accounts and private information.
Previous Experience at WoodGreen Community Services
Between 2018 and 2019, Thao Le worked as an Administrative Assistant and Income Tax Preparer at WoodGreen Community Services in Toronto. During this tenure, Thao handled administrative duties and assisted clients with income tax preparation, contributing to the organization's community support initiatives.
Experience as Cashier Customer Service at Long Branch Mart
From 2017 to 2019, Thao Le worked at Long Branch Mart in Etobicoke, Ontario, as a Cashier Customer Service. For two years, Thao provided customer service, processed transactions, and managed cash, focusing on maintaining a high level of service and operational efficiency.
Previous Role at Reliable English Institution
Thao Le was employed as a Customer Service Representative at Reliable English Institution in Ho Chi Minh City, Vietnam, for eight months from 2016 to 2017. In this role, Thao attended to client inquiries and supported the institution's service delivery to enhance customer satisfaction.
Education in Accounting at Humber College
Thao Le pursued a Bachelor of Commerce degree in Accounting at Humber College from 2019 to 2022. This education provided foundational knowledge in accounting principles and practices, contributing to Thao's skill set for handling financial data and transactions in the banking sector.
Education in Business Management at Humber College
Thao Le completed a Diploma in Business Management, Financial Services at Humber College between 2017 and 2019. This program equipped Thao with essential business management and financial services skills, forming a basis for the subsequent professional roles in customer service and banking.