Theresa Kiltz
About Theresa Kiltz
Theresa Kiltz is a Customer Service Representative at CIBC with over a decade of experience in financial transactions and customer account management.
Title
Theresa Kiltz holds the position of Customer Service Representative at CIBC. She has been with the company since 2010.
Current Position at CIBC
Currently, Theresa Kiltz works as a Customer Service Representative at CIBC. She has been with the bank since 2010, accumulating over a decade of experience in customer service. Her responsibilities include handling various financial transactions, activating new ATM cards, setting up pin numbers, and creating new accounts for customers.
Past Experience at Scotiabank
Before joining CIBC, Theresa Kiltz worked at Scotiabank as a Customer Service Representative in 2010 for four months. This brief stint contributed to her foundational knowledge in customer service within the banking industry.
Previous Role as Administrative Assistant
From 2007 to 2009, Theresa Kiltz served as an Administrative Assistant at 2009 Cadillac for two years. This role helped her develop organizational and administrative skills, which have been beneficial in her subsequent customer service roles.
Education and Expertise in Human Resources
Theresa Kiltz studied at Centennial College, where she earned a degree in Human Resources. She attended the college from 2006 to 2010, completing a four-year program. This educational background provides her with a strong understanding of human resource management, which complements her customer service career.