Thomas Del Rosario
About Thomas Del Rosario
Thomas Del Rosario is a Contact Centre Specialist II, Cards at CIBC in Toronto, Canada, with a background in customer service and a Computer Programmer Analyst diploma from George Brown College.
Title
Thomas Del Rosario currently holds the position of Contact Centre Specialist II, Cards at CIBC. He has been in this role since 2020, based in the Toronto, Canada area.
Previous Roles
Thomas Del Rosario has an extensive background in customer service and retail. From 2019 to 2020, he worked for Rexall Pharmacy Group Ltd. as a Front Shop Clerk, and from 2018 to 2019, he was a Customer Experience Representative at Beanfield Metroconnect. Before that, he was a Keyholder at Rexall Pharmacy Group Ltd. from 2015 to 2018. His early career includes roles as a Lifeguard and Swim Instructor for the City of Toronto from 2009 to 2014.
Education and Expertise
Thomas Del Rosario attended George Brown College, where he studied Computer Programming/Programmer, General. He achieved the title of Computer Programmer Analyst and completed his studies from 2015 to 2018. His education has equipped him with the skills and knowledge necessary for proficiency in computer programming.
CIBC Role Experience
In his current role at CIBC as a Contact Centre Specialist II, Cards, Thomas Del Rosario has been responsible for addressing customer inquiries and providing solutions related to card services. His experience in customer support roles has lent him a strong foundation in delivering quality customer care and handling complex situations.