Tingfang (Crystal) Deng
About Tingfang (Crystal) Deng
Tingfang (Crystal) Deng is a Manager of Client Advice at CIBC in Ottawa, Ontario, Canada, with extensive experience in financial services and a strong academic background.
Professional Experience at CIBC
Tingfang (Crystal) Deng has been working at CIBC since 2019. She currently holds the position of Manager, Client Advice since 2021 in Ottawa, Ontario. Previously, she was an Associate Financial Advisor in 2021 for 3 months, Senior Financial Services Representative from 2020 to 2021 for 8 months, and Financial Service Representative II from 2019 to 2020 for 1 year. Her roles have progressively evolved, indicating increased responsibility and expertise in client advisory services.
Previous Roles in Financial Services
Before joining CIBC, Tingfang worked at RBC as a Client Advisor from 2018 to 2019 in Ottawa, Canada Area for 1 year. Her experience also includes a brief stint at Investors Group as a Sales and Marketing Assistant for 3 months in 2017-2018. These roles have contributed to her comprehensive understanding of financial advising and customer relations.
Educational Background
Tingfang Deng holds a Master of Finance degree from Queen's University, which she earned in 2017. She also has a Certificate in Finance from Renmin University of China, earned in 2017. Her undergraduate education includes a Bachelor’s Degree in Communication Studies and Economics, with a minor in Business, from Carleton University, achieved between 2012 and 2016.
Early Career and Internships
Early in her career, Tingfang gained valuable experience through various roles. She worked as a Special Project Analyst at Queen's University Alternative Assets Fund in Beijing from 2016 to 2017 and as an Investment Assistant intern at 英泰格瑞（天津）股权投资基金管理有限公司 in Beijing during the same period. Additionally, she was an Assistant Director at 辽宁广播电视台 in Shenyang, Liaoning, China, from 2014 to 2015.
Teaching and Customer Service Experience
In addition to her finance and investment roles, Tingfang worked as a Teaching Assistant at Carleton University from 2013 to 2016 for 3 years. She also has customer service experience from her time at Starbucks as a Barista and customer service representative from 2014 to 2015 in Ottawa, Canada, and as a Sales Representative at Straight A bookstore from 2011 to 2012 in East Lansing, Michigan, US. These positions have equipped her with strong communication and interpersonal skills.