Tonia Bozzo
About Tonia Bozzo
Tonia Bozzo is the Community General Manager at CIBC, with extensive experience in various roles within the company since 1989.
Current Title at CIBC
Tonia Bozzo currently serves as the Community General Manager at CIBC. She has been in this role since 2019 and is based at the 310 Queens Plate Dr. location. In her position, she oversees community engagement initiatives and fosters relationships within the community to enhance the bank's presence and outreach.
General Manager - Personal & Business Banking Role
Tonia Bozzo has also been working as a General Manager - Personal & Business Banking at CIBC since 2015. Her office is located at 2208 King Rd., King City, ON. In this capacity, she is responsible for managing both personal and business banking operations, ensuring high-quality service, and meeting customer needs efficiently.
Branch Manager Experience at CIBC
Tonia Bozzo held the position of Branch Manager at two different CIBC locations over a period of 15 years. From 2006 to 2015, she managed the branch at 1098 Wilson Ave., Toronto, ON. Prior to that, she managed the 418 Wilson Ave. branch from 2000 to 2006. Her responsibilities included overseeing branch operations, leading the team, and ensuring customer satisfaction.
Early Career at CIBC
Tonia Bozzo began her career at CIBC as a Customer Service Representative from 1989 to 1995 at the 750 Lawrence Ave. W., Toronto, ON, branch. She then progressed to the role of Personal Banker from 1995 to 2000 at the 837 Wilson Ave., Toronto, ON, branch. These roles involved providing front-line customer service and offering financial solutions to meet clients' needs.