Tyler Coleman
About Tyler Coleman
Tyler Coleman is a Mortgage Solutions Specialist at CIBC in Halifax, Nova Scotia, with a background in mortgage brokerage and teaching.
Title
Tyler Coleman is a Mortgage Solutions Specialist at CIBC. He has been with the organization since 2012, based in Halifax, Nova Scotia, Canada.
Professional Experience
Tyler Coleman began his career in the mortgage industry with Centum Home Lenders Ltd. as a Mortgage Broker from 2009 to 2011 in Halifax, Canada Area. He then transitioned to C and C Mortgage Solutions in Dartmouth, Nova Scotia, where he worked as a Mortgage Broker from 2011 to 2012. Since 2012, Tyler has been working at CIBC as a Mortgage Solutions Specialist. His role involves actively promoting and selling a full range of CIBC products and services, consistently meeting sales, customer service, and productivity targets.
Teaching Background
Before entering the mortgage industry, Tyler Coleman worked as a Supply Teacher. He served at the Western School District in South Western Newfoundland from 2006 to 2008, followed by a position with the Halifax Regional School Board from 2008 to 2009 in Halifax, Canada Area.
Education and Expertise
Tyler Coleman holds a Bachelor of Education (BEd) in Secondary Education and Teaching from Memorial University of Newfoundland, completed from 2004 to 2006. Additionally, he earned a Bachelor of Arts (B.A.) in English Language and Literature/Letters from the same institution, spanning from 1999 to 2004.
Client-Focused Approach
In his current role at CIBC, Tyler Coleman is dedicated to helping clients achieve their financial goals. He specializes in providing first call resolution of issues, thereby enhancing customer satisfaction. His focus is on building client loyalty and growing business through superior client experiences in a fast-paced contact center environment.